Getting Healthcare Right

Get to Know the HPO

Jill Walmer, vice president of Claims Excellence & Select Accounts in Highmark’s Health Plan Operations (HPO).
Get to Know the HPO: Jill Walmer, VP, Claims Excellence & Select Accounts By David Golebiewski, Tracey Rapali
June 26 2019

In her 33-year career at Highmark Inc., HPO VP Jill Walmer has helped drive many positive changes for health plan members.

Get to Know the HPO: Leslie Carter, VP, Shared Services By David Golebiewski, Tracey Rapali
April 30 2019

VP Leslie Carter talks about how the work of her HPO shared services team is improving the health experience.

Mike Tracy
Get to Know the HPO: Mike Tracy, VP Enrollment & Billing By Tracey Rapali
February 28 2019

VP Mike Tracy talks about putting the customer first in leading the health plan enrollment and billing team.

Looking for Your Health Plan Website?

Need to find info about providers, prescriptions, coverage, claims, ID cards, or health spending or savings accounts? If so, your Highmark member site is the place to go. (It’s separate from this blog.)

Find your Member site address on the back of your member ID card — or, if your card isn’t handy, use the plan link on this list.

Member Website Screencap

Protect Your Private Information

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The blog team welcomes your opinions and suggestions, but we cannot provide customer service.

For your privacy and security, please don’t include Highmark member IDs or other personal health information when contacting us. Here’s how to get in touch with Member Service when you need health plan help.

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Highmark Health is the third-largest integrated health care delivery and financing system in the nation, employing more than 35,000 and serving 50 million Americans in 50 states.
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