Getting Healthcare Right

employer resources

Get to Know the HPO: Leslie Carter, VP, Shared Services By David Golebiewski, Tracey Rapali
April 30 2019

VP Leslie Carter talks about how the work of her HPO shared services team is improving the health experience.

Mike Tracy
Get to Know the HPO: Mike Tracy, VP Enrollment & Billing By Tracey Rapali
February 28 2019

VP Mike Tracy talks about putting the customer first in leading the health plan enrollment and billing team.

Patricia Howard, senior vice president of Highmark’s Health Plan Operations (HPO).
Getting Health Care Right:
A Conversation with Patricia Howard
By Tracey Rapali
February 4 2019

SVP Patricia Howard and her Health Plan Operations team are getting health care right for millions of health plan members.

Screen capture from the coaches' favorite fitness and recipe videos of 2018 over the Do-It-Yourself Health banner
Do-It-Yourself Health: Coaches’ Choice, December 2018 By Lindsey Barton
December 3 2018

Our DIY Health team got caught up in the voting craze — here are their favorite fitness and recipe videos of 2018!

Jeb Dunkelberger, VP, producer administration and service for Highmark
Value-Based Reimbursement and Care: The Economics of Better Health By Don Bertschman
November 26 2018

One of the architects of True Performance offers insights on the evolution of value-based reimbursement programs.

U.S. flag in foreground with silhouetted human figures and a fireworks display behind it
Get to the Target: Kevin Lacz on Motivation and Teamwork By Don Bertschman
November 5 2018

Whether your target is personal or professional, get some insights and inspiration from former Navy SEAL Kevin Lacz.

A screenshot from the fitness video next to a screenshot from the recipe video over the Do-It-Yourself Health banner
Do-It-Yourself Health: Healthy Holidays, November 2018 By Lindsey Barton
November 1 2018

This month’s DIY Health tips will help you have a healthier holiday season without sacrificing an ounce of festivity.

Looking for Your Health Plan Website?

Need to find info about providers, prescriptions, coverage, claims, ID cards, or health spending or savings accounts? If so, your Highmark member site is the place to go. (It’s separate from this blog.)

Find your Member site address on the back of your member ID card — or, if your card isn’t handy, use the plan link on this list.

Member Website Screencap

Protect Your Private Information

The blog team welcomes your opinions and suggestions, but we cannot provide customer service.

For your privacy and security, please don’t include Highmark member IDs or other personal health information when contacting us. Here’s how to get in touch with Member Service when you need health plan help.

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Highmark Health is the third-largest integrated health care delivery and financing system in the nation, employing more than 35,000 and serving 50 million Americans in 50 states.
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