Getting Healthcare Right

customer first

Deborah L. Rice-Johnson, president, Highmark Inc.
Driving Better Health Care Through Partnerships By Deborah L. Rice-Johnson
June 11 2019

Highmark Inc.’s president explains how partnerships that put the customer at the center are driving improvements.

Mike Tracy
Get to Know the HPO: Mike Tracy, VP Enrollment & Billing By Tracey Rapali
February 28 2019

VP Mike Tracy talks about putting the customer first in leading the health plan enrollment and billing team.

Sarah Ahmad, senior vice president of innovation and transformation strategy
Getting Health Care Right:
A Conversation with Sarah Ahmad
By Don Bertschman
January 3 2019

Innovation isn’t just a team, it’s part of the entire culture. Sarah Ahmad leads the charge at Highmark Health.

Deborah L. Rice-Johnson, president of Highmark, Inc.
Getting Health Care Right:
A Conversation with Deb Rice-Johnson
By Tracey Rapali
October 24 2018

Deb Rice-Johnson has over 30 years’ experience leading Highmark, but her thoughts are focused on the future of care.

Highmark Health CEO David Holmberg
Straight from the CEO: Strategic Partnerships Create Value for the Customer By David Holmberg
July 12 2018

Amidst all the big acquisitions and mergers in health care, CEO David Holmberg explains why partnering drives our strategy.

Looking for Your Health Plan Website?

Need to find info about providers, prescriptions, coverage, claims, ID cards, or health spending or savings accounts? If so, your Highmark member site is the place to go. (It’s separate from this blog.)

Find your Member site address on the back of your member ID card — or, if your card isn’t handy, use the plan link on this list.

Member Website Screencap

Protect Your Private Information

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The blog team welcomes your opinions and suggestions, but we cannot provide customer service.

For your privacy and security, please don’t include Highmark member IDs or other personal health information when contacting us. Here’s how to get in touch with Member Service when you need health plan help.

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Connecting Care and Coverage
Highmark Health is the third-largest integrated health care delivery and financing system in the nation, employing more than 35,000 and serving 50 million Americans in 50 states.
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