Getting Healthcare Right

coverage

A consumer looking at a drawing of a shopping cart in the sky with various symbols around it indicating complexity and confusion
Ask an Advocate: “My Screening Is 100% Covered — Why Did I Get a Bill?” By Don Bertschman
October 17 2017

I thought this was covered 100% — why did I get a bill? A member advocate shares insights and tips to avoid cost surprises.

Doctor holding a clipboard with a form that has the words "coverage denied" stamped on it
Three Steps to Take Before Filing an Appeal By Sarah Hawkins
July 6 2017

If you get a coverage denial, get help understanding it, and how to improve your chances of getting it overturned.

Prescription pad and pills
Prescription Coverage: A Roadmap and FAQs By Sam Nolan
June 26 2015

Prescription coverage can be confusing. From formularies to pharmacy networks, we’ve got the answers you’re looking for.

Looking for Your Health Plan Website?

Need to find info about providers, prescriptions, coverage, claims, ID cards, or health spending or savings accounts? If so, your Highmark member site is the place to go. (It’s separate from this blog.)

Find your Member site address on the back of your member ID card — or, if your card isn’t handy, use the plan link on this list.

Member Website Screencap

Protect Your Private Information

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The blog team welcomes your opinions and suggestions, but we cannot provide customer service.

For your privacy and security, please don’t include Highmark member IDs or other personal health information when contacting us. Here’s how to get in touch with Member Service when you need health plan help.

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Connecting Care and Coverage
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