Going paperless — choosing to receive communications from Highmark and other companies by email or online, rather than by traditional mail — is another way to help the environment by conserving natural resources, reducing the amount of paper in your home, and becoming more digital in your life.
As a Highmark health plan member, if you prefer seeing tree-covered mountains to having mountains of paper, you have several options. For example:
If you buy insurance on your own, your e-billing options are on the e-billing site.
For all other communications, you can easily use the member website to tell Highmark that you want to go paperless. (First-time users must register on their member website.)
When you log in to your member website, you’ll see a page like the one below:
Just click on Change your settings under the Go Paperless heading and you’ll go straight to where you need to go. (If you prefer the scenic route, you can also click Your Account [top right of your member website home page after you log in], then Account Settings, and then Contact Preferences.)
Whether you took the one-click route with Change your settings or the longer road, you’ll now see a set of choices like those below:
The easiest thing to do is to check the Go Paperless option at the top. That will automatically change your communication settings to a paperless/electronic option instead of postal mail (available for most types of plan information).
If you prefer, this page also lists each type of communication specific to your account; you can use the drop-down menus next to each one to change some, but not all, of the options you see to paperless.
It’s that easy to stay informed while saving paper — and taking a small step to keep the planet healthy.
If you’d like to learn more about what Highmark — and our employees — are doing to stay green, you can find quite a few articles about the environment and sustainability here on our blog. Or check out the “Keeping It Green” sidebar!
If you have a member service question that involves personal health or insurance information, do not use the "comments" feature; please call the number on the back of your Member ID card.