Getting Healthcare Right

Highmark Health Plans

This section is for Highmark health plan members. Here you can find posts to help you understand different types of insurance plans, choose and sign up for coverage, and take advantage of your plans’ benefits, features, and online tools. Whether you receive coverage from your employer, have Highmark Medicare Advantage, or buy your own insurance on the marketplace, you’ll find helpful information for making smart decisions.

Links to the newest posts appear first. To search for a specific topic on the blog, use the search box. Don’t see a post on the topic you’re looking for? Use our suggestion form.

Posted June 26, 2019
Jill Walmer, vice president of Claims Excellence & Select Accounts in Highmark’s Health Plan Operations (HPO).
In her 33-year career at Highmark Inc., HPO VP Jill Walmer has helped drive many positive changes for health plan members. Read More
Posted June 11, 2019
Deborah L. Rice-Johnson, president, Highmark Inc.
Highmark Inc.’s president explains how partnerships that put the customer at the center are driving improvements. Read More
Posted April 30, 2019
VP Leslie Carter talks about how the work of her HPO shared services team is improving the health experience. Read More
Posted March 19, 2019
A senior citizen on the phone
Instead of waiting for Medicare members to call with a problem, our team calls them to avoid problems in the first place. Read More
Posted March 14, 2019
Outside of a Highmark Direct store in central Pennsylvania
In Pennsylvania, Highmark Direct stores provide a local resource for a wide range of health coverage and care activities. Read More
Posted February 28, 2019
Mike Tracy
VP Mike Tracy talks about putting the customer first in leading the health plan enrollment and billing team. Read More
Posted February 4, 2019
Patricia Howard, senior vice president of Highmark’s Health Plan Operations (HPO).
SVP Patricia Howard and her Health Plan Operations team are getting health care right for millions of health plan members. Read More

Looking for Your Health Plan Website?

Need to find info about providers, prescriptions, coverage, claims, ID cards, or health spending or savings accounts? If so, your Highmark member site is the place to go. (It’s separate from this blog.)

Find your Member site address on the back of your member ID card — or, if your card isn’t handy, use the plan link on this list.

Member Website Screencap

Protect Your Private Information

The blog team welcomes your opinions and suggestions, but we cannot provide customer service.

For your privacy and security, please don’t include Highmark member IDs or other personal health information when contacting us. Here’s how to get in touch with Member Service when you need health plan help.

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Highmark Health is the third-largest integrated health care delivery and financing system in the nation, employing more than 35,000 and serving 50 million Americans in 50 states.
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