Getting Healthcare Right

Care Connections

All of us who’ve been helped — and healed — by a physician or another health care provider know how special that relationship is. In this section of the blog, we focus on different aspects of that “care connection” — finding providers, getting the most from appointments, communicating effectively, and working together to manage or overcome a health issue.

Links to the newest posts appear first. To search for a specific topic on the blog, use the search box. Don’t see a post on the topic you’re looking for? Use our suggestion form.

Posted August 14, 2018
Patient room in Dr. Manzi's office.
Science and compassion have shaped Dr. Susan Manzi’s career, including leading creation of the AHN Autoimmunity Institute. Read More
Posted August 8, 2018
View from the observation room of the patient’s exposed heart.
The Open Heart Surgery Observation Program at AGH has given thousands of students a chance to watch an open heart surgery. Read More
Posted July 25, 2018
Young woman at home looking at a tablet computer device
A therapist in Highmark’s health plan network says virtual visits have real value when it comes to behavioral health support. Read More
Posted July 18, 2018
Kidney transplant recipient Jerry Jacovetty speaks at a Donate Life Month event in 2018 at Allegheny General Hospital.
Jerry went from 25 hours a week on dialysis to being “a 10 physically” — because someone decided to become an organ donor. Read More
Posted June 29, 2018
A young tour guide points out a view to four older hikers in the Scottish Highlands
Ok, it’s not the Scottish Highlands, but this guided tour of our blog can help you get more out of your travels with us. Read More
Posted June 24, 2018
It’s great that you have an intrinsic motivation to read about behavior change. How can we help you act on your motivation? Read More
Posted June 15, 2018
ER doctor with tablet in foreground, two nurses with a patient in background
Be prepared — these tips can help dispel fears about emergency departments and ensure a good emergency care experience. Read More

Looking for Your Health Plan Website?

Need to find info about providers, prescriptions, coverage, claims, ID cards, or health spending or savings accounts? If so, your Highmark member site is the place to go. (It’s separate from this blog.)

Find your Member site address on the back of your member ID card — or, if your card isn’t handy, use the plan link on this list.

Member Website Screencap

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For your privacy and security, please don’t include Highmark member IDs or other personal health information when contacting us. Here’s how to get in touch with Member Service when you need health plan help.

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Connecting Care and Coverage
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