Getting Healthcare Right

Care Connections

All of us who’ve been helped — and healed — by a physician or another health care provider know how special that relationship is. In this section of the blog, we focus on different aspects of that “care connection” — finding providers, getting the most from appointments, communicating effectively, and working together to manage or overcome a health issue.

Links to the newest posts appear first. To search for a specific topic on the blog, use the search box. Don’t see a post on the topic you’re looking for? Use our suggestion form.

Posted January 16, 2019
Dr. Allan Philp, chief trauma surgeon at AHN
A “dedication to take care of one person at a time” has guided Dr. Allan Philp in both military and civilian trauma surgery. Read More
Posted January 10, 2019
Doctor meeting two EMS workers as they take a patient out of an ambulance
Collaborating with AHN and Highmark, EMS providers are doing more than ever to deliver care to their communities. Read More
Posted December 27, 2018
Kelley Fishovitz, ECCM nurse
ECCM nurse care manager Kelley Fishovitz gives us an inside look at what makes the program so special. Read More
Posted December 18, 2018
Dr. Kathleen Costanzo
In sports medicine, family medical practice, and teaching, Dr. Kathleen Costanzo lives the ideal of “put your patient first.” Read More
Posted November 19, 2018
Nurse practitioner Katrina Siders (left) and program coordinator Ashley Schultz (right) in a Perinatal Hope Program office setting
The Perinatal Hope Program takes on the daunting challenges of being pregnant while struggling with substance use disorder. Read More
Posted November 12, 2018
How does sadness transform into hope? Hear about one teen’s grieving journey, before, during and after the Caring Place. Read More
Posted October 16, 2018
One of the nation’s first air medical services, LifeFlight celebrates its 40th year of delivering emergency care. Read More

Looking for Your Health Plan Website?

Need to find info about providers, prescriptions, coverage, claims, ID cards, or health spending or savings accounts? If so, your Highmark member site is the place to go. (It’s separate from this blog.)

Find your Member site address on the back of your member ID card — or, if your card isn’t handy, use the plan link on this list.

Member Website Screencap

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For your privacy and security, please don’t include Highmark member IDs or other personal health information when contacting us. Here’s how to get in touch with Member Service when you need health plan help.

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